Emily B. shared a deeply troubling experience from her stay at a resort in Punta Cana, where she was nearly assaulted by a staff member—specifically a bellboy named Nelson—on the final day of her vacation. Despite reporting the incident to both the resort and the travel company, Air Transat, she received little to no response or accountability from either party. She expressed serious concern about the safety of female guests and highlighted how such assaults are not isolated incidents, yet often go unacknowledged or hidden in filtered reviews.

Emily criticized both the hotel and Air Transat for failing to take responsibility or action following the assault, suggesting they were waiting for her to stop pursuing the matter. She urged women never to go out alone at night on resort properties, even briefly, emphasizing that predators may see guests as easy targets—particularly at the end of their stay. Her hope is that by speaking out, others will remain vigilant and avoid a similar traumatic experience.

Read the full review on TripAdvisor (20 january 2023)